Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Most orders ship within 1–3 business days. Delivery times vary by location and shipping method selected at checkout. US orders typically arrive within 5–10 business days. International orders may take 10–21 business days depending on destination and customs processing.
Do you ship internationally?
Yes! We ship to 27+ countries worldwide. International customers will see prices in their local currency at checkout. Please note that customs duties and import taxes may apply depending on your country — these are the responsibility of the recipient.
How do I track my order?
Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can also view your order status anytime by visiting your order confirmation link.
Can I change or cancel my order?
We process orders quickly, so changes or cancellations must be requested within 1 hour of placing your order. Please contact us immediately at the email below if you need to make a change.
Products & Sizing
What sizes do you carry?
Most PRB tees are available in sizes S through 3XL. Size availability varies by product. Each product page includes a size guide — we recommend checking it before ordering as fits can vary between styles.
What are your tees made of?
PRB tees are made from premium cotton. Many styles feature garment-dyed fabric, which gives each piece a unique, lived-in character. Fabric composition is listed on each product page.
What is garment dyeing?
Garment dyeing is a process where the finished garment is dyed after construction, rather than dyeing the fabric first. This creates natural color variation and a softer, broken-in feel from day one. Each garment-dyed piece is slightly unique. Learn more about garment dyeing here.
How do I care for my PRB tee?
To preserve color and quality: wash cold, turn inside out, use a gentle cycle, and air dry when possible. Avoid bleach and high heat. Read our full garment care guide here.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in original condition. Sale items and digital downloads are final sale. To initiate a return, please contact us with your order number.
What if my item arrives damaged or incorrect?
We're sorry to hear that! Please contact us within 7 days of delivery with a photo of the issue and your order number. We'll make it right.
Discounts & Promotions
Do you offer any discounts?
Yes! Sign up for our email list to receive exclusive offers. We also run seasonal promotions and offer a loyalty program for repeat customers. Follow us on TikTok and Instagram for early access to drops and exclusive codes.
Can I use multiple discount codes?
Only one discount code can be applied per order, unless otherwise stated. Some discounts automatically combine with free shipping offers.
Contact Us
Still have questions? We're here to help. Reach out through our contact page and we'll get back to you within 1–2 business days.
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